HOCHE products can be returned or exchanged within 14 days, as long as they are in unused condition.
To Initiate a return or exchange please write to support@hocheparis.in with your order details and reason for return/exchange.
It is important to check for complete details on our return, exchange, and refund policy, please click here.
Leather Disclaimer:
โข Made from real leather hide; natural grain variations, subtle marks, and minor texture differences are inherent and not defects.
โข Product color may vary slightly due to screen settings, photography lighting, and natural dye absorption.
โข A mild natural leather scent may be present initially due to the tanning, conditioning, and polishing process before dispatch. This is normal and will gradually fade with regular use and ventilation.
โข Over time, leather may develop soft creases and a natural patina, enhancing its character.
โข Variations consistent with the natural properties of leather do not qualify as manufacturing defects.
โข As each piece is handcrafted, you may notice subtle variations in edge paint or slight overlapping. These small differences are a natural part of the artisanal process and make each piece unique rather than being considered defects.
