HOCHE products can be returned or exchanged within 14 days, as long as they are in unused condition.
To Initiate a return or exchange please write to support@hocheparis.in with your order details and reason for return/exchange.
It is important to check for complete details on our return, exchange, and refund policy, please click here.
Leather Disclaimer:
• Made from real leather hide; natural grain variations, subtle marks, and minor texture differences are inherent and not defects.
• Product color may vary slightly due to screen settings, photography lighting, and natural dye absorption.
• A mild natural leather scent may be present initially due to the tanning, conditioning, and polishing process before dispatch. This is normal and will gradually fade with regular use and ventilation.
• Over time, leather may develop soft creases and a natural patina, enhancing its character.
• Variations consistent with the natural properties of leather do not qualify as manufacturing defects.
• As each piece is handcrafted, you may notice subtle variations in edge paint or slight overlapping. These small differences are a natural part of the artisanal process and make each piece unique rather than being considered defects.
